Privacy policy

Effective Date: July 19, 2026

1. Introduction

This website is operated by DIEZ STORES LLC, doing business as Outdoor Haven USA ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Outdoor Haven USA.

This Privacy Policy applies to our website, outdoorhavenusa.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser.
  • Company: Refers to Outdoor Haven USA, registered in the United States.
  • Country: United States.
  • Customer: Refers to the company, organization, or person that signs up to use the Outdoor Haven USA Service.
  • Device: Any internet-connected device such as a phone, tablet, or computer.
  • IP Address: Every device connected to the Internet is assigned an IP address.
  • Personnel: Individuals employed by Outdoor Haven USA or contracted to perform services.
  • Personal Data: Any information that identifies a natural person.
  • Service: Refers to the service provided by Outdoor Haven USA.
  • Third-Party Service: Advertisers, partners, and others who may provide content or services.
  • Website: Outdoor Haven USA's site: outdoorhavenusa.com.
  • You: A person or entity registered with Outdoor Haven USA.

3. Information We Collect

We collect information from you when you:

  • Visit our website.
  • Register on our site.
  • Place an order.
  • Subscribe to our newsletter.
  • Respond to a survey.
  • Fill out a form.

Personal Information Collected:

  • Name / Username
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Billing addresses

4. How We Use the Information We Collect

  • To Personalize Your Experience: Helps us respond to your individual needs.
  • To Improve Our Website: Based on feedback and analytics.
  • To Improve Customer Service: Helps us respond to support needs.
  • To Process Transactions: Used to process orders.
  • To Administer Contests, Promotions, Surveys, or Features.
  • To Send Periodic Emails: Updates, notifications, and order information.

5. Information from Third Parties

5.1 End User Information

We may collect end-user data necessary to provide our services. End users may voluntarily provide information made available on social media websites.

5.2 Customer Information

We may receive information from third parties when you contact us, including automated fraud detection data.

6. Sharing Your Information

  • Third-Party Service Providers: Trusted parties assisting in operations.
  • Affiliates: Subsidiaries or partners under common control.
  • Business Transfers: In the event of mergers or acquisitions.
  • Legal Requirements: When required by law.

7. Cookies and Similar Technologies

We use cookies and tracking technologies to improve your experience.

  • Cookies: Small data files stored on your device.
  • Use of Cookies: To remember preferences and analyze interactions.
  • Managing Cookies: You may refuse cookies via browser settings.

8. Data Security

  • Secure Servers: Sensitive information is transmitted via SSL.
  • Encryption: Payment information is encrypted.
  • Access Controls: Information is accessible only by authorized personnel.

No method of transmission over the Internet is 100% secure.

9. Data Retention

We retain personal information only as long as necessary to fulfill this Privacy Policy and comply with legal obligations.

10. Your Rights

  • Access
  • Correction
  • Deletion
  • Restrict Processing
  • Object to Processing
  • Data Portability

To exercise these rights, contact us at support@outdoorhavenusa.com.

11. Children's Privacy

We do not knowingly collect information from individuals under 18.

12. International Data Transfers

Your information may be transferred to computers outside your jurisdiction.

13. Links to Other Websites

We are not responsible for third-party website content or practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy. Changes take effect upon posting with an updated Effective Date.

15. Contact Us